Cancellation Policy


Right of Revocation


You have the right to revoke this contract within 14 days without giving any reasons. he revocation period is fourteen days from the date you or a third person, named by you, other than the carrier have respectively has received the final item of the order.


To exercise your right of cancellation, you must inform us



P.O. Box 7425

UAE- 9000 Dubai



by means of a clear statement in writing (e.g. by post mail, fax or email) of your decision to revoke from this contract.

You can use the attached model of a revocation form which is not mandatory.

In order to observe the revocation period it is sufficient for you to send the message about the right of revocation before the withdrawal deadline ends.


Legal consequences of revocation


If you revoke from this contract, we will give you all the payments back that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us), and you will be repaid immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this contract with us. For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment.

We can refuse the refund until we have received the returned goods or until you have furnished proof that you have sent the goods back to us, depending on whichever takes place first.

You must return or transfer the goods to us immediately, within fourteen days of the day on which you have notified us of the cancellation of this contract. The period has been observed if you send the goods prior to the lapse of the fourteen day period.

You have to bear the costs of returning the goods. You are only responsible for covering any loss in value of the goods if this loss in value is based on unnecessary handling of the goods in order to inspect the characteristics, properties and function of the goods.


Please note:

The right of revocation does, among others, not exist in respect of contracts

on the delivery of goods that are not suitable to be returned due to their composition,

as it is the case with contracts for the delivery of digital content (downloads) but not for delivery of computer software in sealed packaging, Blockchainsysteme, Tokens ..., unless the sealing was removed after delivery.

-    End of cancellation policy -

The English translation is an analogous translation and not a legal translation.